Care Navigation System

An empathetic digital ecosystem guiding patients through complex care pathways with personalized treatment information and scheduling.

The Challenge

Cancer patients navigating treatment face overwhelming information and emotional stress. Texas Oncology needed a digital experience that was both informative and deeply empathetic, serving diverse literacy levels and emotional states.

The Solution

We created a human-centered care navigation system with adaptive content complexity, calming visual design informed by healthcare UX research, and a comprehensive component library ensuring consistency across 200+ treatment center pages.

Results