POS System Re-Architecture

A complete re-architecture of the point-of-sale system using Microsoft Dynamics, modernizing operations across thousands of franchise locations.

The Challenge

The UPS Store's legacy POS system was aging, difficult to maintain, and couldn't scale to meet the evolving needs of thousands of franchise locations. Inconsistent data flows and manual processes created operational bottlenecks.

The Solution

We re-architected the entire POS infrastructure on Microsoft Dynamics, unifying transaction processing, inventory management, and reporting into a single platform. The new system streamlined franchise operations with real-time data sync and automated workflows.

Results